We care about our players and want to ensure that any time spent with us stays fun. Betting should always be within your means and not negatively impacting you either financially or socially.
As an award-winning Responsible Operator, we provide the expertise to guide, advise and keep you playing safe. Follow the links below to discover our tips, tools and support process.
Be proactive and try to stay aware of your habits. We have handy tracking tools available to help playing responsibly become second nature.
We offer a variety of tools to help ensure you only spend the time and money you can afford. Get in touch with one of our friendly support agents if you’d like some help in setting limits.
If your betting is having a negative impact and the limits you’ve set are not doing enough to control your play, please block yourself from logging in for as long as you feel necessary.
We’re always here to support you with any questions or worries you have, and our customer support agents can assist with setting limits or using any of our onsite tools.
Find our contact details by opening the “Responsible Gaming” section in the Help Centre and selecting the particular topic you need help with.
If you or someone you know is affected by problem gambling, we recommend visiting the following trusted sites. They can provide specific help about playing responsibly and advice on how to approach gambling issues.
To diminish the chance of underage gambling, we ask for identification and documentation if we suspect a customer is under 18.
Although we dedicate a lot of time and resources to ensure there are no minors playing, we feel this prevention works best as a shared responsibility between us and the minor’s parents/guardians.
If you are worried that someone underage is using our site, please contact us via the Help Centre and we’ll take the necessary steps. You can also use an internet filter to reduce the chance of underage gambling in your home.